Zivora Pty Ltd (ACN 613 314 819) (we, us, our) takes all necessary steps to ensure that any personal information collected through the website or mobile application owned or operated by us (Zivora Platform) is processed, used, shared, retrieved, stored, disclosed, altered and destroyed fairly and lawfully.
Your privacy is important to us and we are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (Privacy Act) and the General Data Protection Regulation (EU 2016/679) (GDPR), which applies across the European Union (collectively, Privacy Laws).
This policy outlines how and when we collect, process, use, share, store, disclose, retrieve, alter and destroy your personal information and applies to all personal information we collect through:
By accessing or using the Zivora Platform or any of our products or services, you indicate that:
If you have any questions about this policy, you can contact us using the details below.
Direct collection from you
Collection from third parties
Data Processor For the purposes of the GDPR
Legal basis for processing personal information
Purposes of use and disclosure
Disclosure to third parties
Protecting your personal information
Destruction of personal information
We will destroy or de-identify personal information where it is no longer required, unless we are required or authorised by law to retain the information.
Suspected data security
The Zivora Platform may contain hyperlinks or banner advertising to or from third-party websites.
We do not endorse any of these third parties, their products or services, or the content on these websites.
These websites are not subject to our privacy standards, policies and procedures. Therefore, we recommend that you make your own enquires about their privacy practices.
We are in no way responsible for the privacy practices or content of these third-party websites.
We may collect information when you access and use the Zivora Platform by utilising features and technologies of your internet browser, including cookies, pixel tags, web beacons, embedded web links and similar technologies. A cookie is a piece of data that enables us to track and target your preferences.
The type of information we collect may include statistical information, details of your operating system, location, your internet protocol (IP) address, the date and time of your visit, the pages you have accessed, the links which you have clicked and the type of browser that you were using.
Most browsers are initially set up to accept cookies. However, you can reset your browser to refuse all cookies or warn you before accepting cookies.
If you reject our cookies or similar technologies, you may still use the Zivora Platform but may only have limited functionality of the Zivora Platform.
We may also use your IP address to analyse trends, administer the Zivora Platform and other websites we operate, track traffic patterns and gather demographic information.
Privacy rights (EU only)
We do not knowingly seek, collect or process personal information from or about persons under the age of 16 years of age (Children) without the consent of a parent or guardian.
If we become aware that any personal information relating to a Child has been provided without the consent of a parent or guardian, we will use reasonable endeavours to:
Any parent or guardian with queries regarding our collection, use, processing or disclosure of personal information relating to their Child should contact us using the details below.
You expressly and freely acknowledge and agree that we, our Authorised Affiliates and each of their officers, employees, agents and contractors are permitted to collect, process, use, share, store, disclose, alter and destroy your personal information in accordance with this policy and the relevant Privacy Laws.
We may amend this policy from time to time at our sole discretion.
Any revised policy will be posted on the Zivora Platform and effective from the time of posting.
Your continued use of our products, services or the Zivora Platform following the posting of any revised policy indicates your acceptance of the changes to the policy.
You should regularly check and read the policy.
If you have any issues about this policy or the way we handle your personal information, please contact us using the details below and provide full details of your complaint and any supporting documentation.
At all times, privacy complaints:
Our Privacy Officer will endeavour to:
If you are dissatisfied with the outcome of your complaint, you may refer the complaint to:
You can contact us by email to firstname.lastname@example.org